This is Kirpatrick, the author of What is Customer Experience? Everything You Need To Know… Tips & Strategies for Success!
I’m an IT professional with over 20 years of experience working for multiple Fortune 500 companies. I created this ebook to share some of the dos and don’ts that I’ve learned from working in multiple industries over the years; from telecommunications, to state government, to technology, to energy, and currently the financial industry. I’ve worked with end-users, clients, business partners, senior managers, executives, and CEO’s.
I hope you find the information in my book helpful!
Cheers!
Kirpatrick Slaughter – Your CX Professional